Kotak 811

Kotak Mahindra bank 2

Business Context

Kotak Mahindra Bank (3rd largest private bank in India) was dealing with large queues outside their branches of people wanting to open banking account and deposit their cash holdings. The existing onboarding process was paper based and time consuming, which meant the bank was losing out on thousands of new customers and revenue.

Solution

Decimal developed and deployed a completely digital and integrated self-customer onboarding solution to onboard customers for Savings Account products using real-time eKYC, digital KYC, and ‘IndiaStack’ – an open API based technology stack, leveraging digital government data services such as National ID to authenticate customers using biometric as well as mobile based OTP authentication.

Outcomes

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Kalki Yasas
Kalki Yasas Veeraraghava

President - Sales, BFSI-India

Yasas Kalki is the President of Sales – India. Having 25+ years of industry experience, he spent 12 years at Salesforce, achieving outstanding sales performance and building strong client relationships in the Enterprise business. He has also worked at Accenture, Infosys, GE Capital, Innoveer Solutions, and Sonata Software.