Business Context: Bank wanted to simplify, automate and streamline the process of onboarding customers by completely moving to digital onboarding solutions for current and savings accounts
Solution: Developed a mobile banking application for assisted onboarding of customers for SA product using India Stack & real-time API verification in compliance with RBI mandated eKYC guidelines
Outcome:
- 3 million+ account activated
- Awarded best corporate innovation at IFTA 2017
- Simplified and enhanced customer experience
