IndusInd Bank

Business Context

Bank wanted an end-to-end lead management solution to create, process, and track leads from generation to conversion, to digitize customer follow-ups, track workforce productivity, improve lead tracking, and get real-time insights on various parameters

Solution

Decimal implemented a fully digital, end-to-end lead management system with the Feet-On-Street mobile application. Solution-enabled real-time dashboards for performance tracking, OTP to authenticate client meeting process, geo-tagging/geo-fencing, and AI-driven auto-allocation of leads

Outcomes