Privacy Policy

Introduction

Decimal Technologies Private Limited (“Decimal”, “we”, “us” or “our”) is committed to protecting the privacy and security of individuals who visit our public website. This Website Privacy Policy explains how we collect, use, disclose, retain and protect personal data when you visit our website, submit a contact or demonstration request, communicate with us through website forms, or interact with website features. This Policy applies only to personal data processed in connection with visits to and interactions with Decimal's public website. It does not govern personal data processed through customer platforms, banking applications, recruitment processes, or services provided under separate customer or business agreements. We handle personal data in accordance with applicable data protection and privacy laws. The specific rights and requirements applicable to you may depend on your location and the relevant processing activity.

Personal Data We Collect

Depending on how you interact with our website, we may collect the following categories of personal data.

Information You Provide

When you submit a contact form, request a demonstration or otherwise contact us through our website, we may collect information like Name, Business email address, Telephone number, Company name & job title, Subject & contents of your inquiry, Information you choose to include in your message, and Preferences or consent choices you provide through the website. Please avoid submitting sensitive personal data through website forms unless specifically requested through an appropriate and secure process.

Information Collected Automatically

When you visit our website, we may collect technical and usage information, subject to applicable law and your cookie preferences, including Internet Protocol (IP) address, Browser type and version, operating system & device information, Pages visited & navigation activity, Date, time & duration of visits, Referring website or URL, Website performance, diagnostic & error logs, and Cookie identifiers & similar online identifiers. We use this information for website operation, security, troubleshooting and, where permitted, analytics and website improvement.

Information from Other Sources

Where applicable, we may receive professional contact information from authorized business referral sources or publicly available professional and business sources in connection with a website inquiry or business interaction. Where required by law, we will provide additional information about the source and categories of personal data obtained indirectly.

Purposes of Processing

We process website-related personal data for the following purposes, subject to applicable law:

1. Responding to inquiries: To respond to contact forms, demonstration requests and questions submitted through our website.

2. Business communications: To communicate with you about your inquiry and any related business discussion.

3. Website operation: To maintain website functionality, diagnose technical problems and improve usability.

4. Security: To monitor website access, prevent abuse, investigate suspicious activity and protect website systems.

5. Analytics: To understand website usage and evaluate website performance, where permitted by law and consistent with your preferences.

6. Marketing: To send relevant business communications where permitted by applicable law and, where required, with your consent.

7. Legal compliance: To comply with applicable legal obligations and establish, exercise or defend legal claims.

We will not use personal data for an unrelated purpose where applicable law requires additional notice or consent without first providing the necessary notice or obtaining the required consent.

Legal Basis for Processing

Depending on the applicable jurisdiction and the purpose of processing, we may rely on one or more of the following legal bases where recognized by law:

• Your consent;

• Taking steps at your request before entering into a contract or performing a contract with you;

• Compliance with a legal obligation;

• Our legitimate interests, where permitted by law and where those interests are not overridden by your rights; or

• Another lawful basis expressly permitted under applicable law.

For example, we may use information submitted through a demonstration request to respond to that request. Where consent is required for non-essential cookies or electronic marketing, we will obtain consent before undertaking the relevant activity.

Where processing relies on consent, you may withdraw your consent at any time through the applicable mechanism or by contacting us. Withdrawal does not affect the lawfulness of processing carried out before withdrawal.

How We Share Personal Data

We may share website-related personal data with the following categories of recipients where necessary and permitted by applicable law.

Website and Technology Providers

We may use third-party providers for website hosting, infrastructure, security, form processing, email communications, analytics and technical support. These providers may process personal data on our behalf under appropriate contractual and security arrangements where required by law.

Business Communications

Where necessary to respond to an inquiry, we may share relevant information with authorized personnel or representatives within Decimal who handle website inquiries and business communications.

Legal and Regulatory Requirements

We may disclose personal data where required by law, a lawful court order, or a competent regulatory or governmental authority.

Protection of Rights and Security

We may disclose information where reasonably necessary to investigate suspected fraud, address security incidents, protect our legal rights or protect individuals, subject to applicable law.

Corporate Transactions

Website-related personal data may be disclosed as reasonably necessary in connection with a proposed or completed merger, acquisition, restructuring or transfer of business assets, subject to appropriate safeguards and applicable law.

Sale and Targeted Advertising

Decimal does not intend to sell website visitors' personal data for monetary consideration. However, certain disclosures through advertising or tracking technologies may be treated as a “sale”, “sharing” or targeted advertising under specific privacy laws even where no money is exchanged directly for personal data. Where such laws apply to our activities, we will provide the required disclosures and opt-out mechanisms.

Data Security

We implement reasonable technical and organizational measures designed to protect website-related personal data against unauthorized access, disclosure, alteration, loss or misuse. Depending on the systems involved, these measures may include access restrictions, security monitoring, system updates, vulnerability management, secure communications, appropriate authentication and incident response procedures. Access to personal data is limited to authorized personnel and service providers who need it for legitimate website-related purposes, subject to appropriate confidentiality and security obligations. No website, transmission method or storage system can be guaranteed to be completely secure. We will address personal data incidents and make any notifications required by applicable law.

Data Retention

We retain website-related personal data only for as long as reasonably necessary for the purposes described in this Policy, subject to applicable legal obligations. Retention depends on the type of information and the purpose for which it was collected. For example:

• Contact and demonstration inquiries: Retained for the period reasonably necessary to respond to and manage the inquiry and any resulting business relationship.

• Website security and diagnostic logs: Retained for a period appropriate to website security, troubleshooting and applicable legal requirements.

• Analytics information: Retained in accordance with the relevant analytics configuration, our retention criteria and applicable law.

• Consent and preference records: Retained as reasonably necessary to demonstrate and administer applicable privacy choices and comply with legal requirements.

When personal data is no longer required, we will delete it, anonymize it or otherwise dispose of it securely, subject to applicable legal retention requirements.

Cookies and Similar Technologies

Our website may use cookies and similar technologies to support essential functionality, analyze website usage and, where applicable, measure marketing effectiveness.

Essential Cookies

Essential cookies support website functions necessary for security, navigation or a feature you have requested.

Analytics Cookies

Analytics cookies, where used, help us understand how visitors use our website and identify opportunities to improve its performance.

Marketing Cookies

Marketing cookies and similar technologies, where used, may help measure campaign effectiveness or support relevant advertising.

Your Choices

Where required by applicable law, we will obtain your consent before placing or using non-essential cookies and similar technologies. You may manage your preferences through the cookie preference mechanism made available on our website. Where applicable, you may also use legally recognized opt-out mechanisms for targeted advertising or other regulated tracking activities. You can also adjust your browser settings to restrict cookies. However, browser settings may not replace consent or opt-out mechanisms required by law, and disabling certain cookies may affect website functionality. The categories and providers of cookies actually used on our website will be described in the relevant cookie notice or preference tool.

International Transfers

Website-related personal data may be processed in a country other than the country in which you are located, for example where our website hosting, security, communications or analytics providers operate internationally. Where applicable law restricts international transfers, we will implement a legally recognized transfer mechanism and the safeguards required for the relevant transfer. Depending on the applicable law and circumstances, these mechanisms may include an adequacy decision, approved contractual clauses or another legally permitted safeguard. Information about relevant transfer arrangements will be provided where required by applicable law.

Your Privacy Rights

Depending on your location and the applicable law, you may have rights concerning your personal data, including the right to:

• Request access to personal data concerning you;

• Request correction of inaccurate personal data;

• Request deletion of personal data;

• Withdraw consent where processing is based on consent;

• Object to or restrict certain processing, where applicable;

• Request portability of personal data, where applicable;

• Opt out of the sale or sharing of personal data or targeted advertising, where applicable; and

• Lodge a complaint with a competent privacy or data protection authority.

The availability and scope of these rights vary by jurisdiction and may be subject to statutory exceptions. We will not deny a right that is legally available to you merely because it is not specifically listed in this Policy.

How to Submit a Privacy Request

To submit a request relating to personal data collected through our public website, contact:

Email: privacy@decimal.co.in
Company: Decimal Technologies Private Limited
Registered office: [Insert registered office address]

Please describe your request and provide sufficient information for us to identify the relevant website interaction. We may request reasonable information to verify your identity and protect personal data from unauthorized disclosure. We will handle requests within the period required by applicable law. Where permitted by law, we may ask for additional information, explain why a request cannot be fulfilled, or rely on an applicable legal exception. If you are dissatisfied with our response, you may have the right to appeal or lodge a complaint with the relevant authority, depending on the applicable law.

Marketing Communications

If you provide your contact information through our website, we may contact you to respond to your inquiry or follow up on a demonstration request. We may also send marketing communications where permitted by law and, where required, with your prior consent. You may unsubscribe from marketing emails using the unsubscribe mechanism provided in the communication or by contacting privacy@decimal.co.in. Unsubscribing from marketing communications will not prevent us from sending messages necessary to respond to an inquiry, administer a relevant business interaction or address security or legal matters.

Children's Privacy

Our public website is intended primarily for business and professional audiences and is not knowingly directed at children. We do not knowingly collect children's personal data through the website except where lawfully necessary and subject to applicable safeguards. Where applicable law imposes specific requirements for children's personal data, including parental consent or other protective measures, we will comply with the requirements applicable to the relevant processing. If you believe that a child has submitted personal data through our website in circumstances where the processing is not appropriate, please contact privacy@decimal.co.in so that we can assess the matter.

Third-Party Links

Our website may contain links to third-party websites or services. Those websites operate independently and may have their own privacy policies and data-handling practices. We encourage you to review the privacy notices of third-party websites before providing personal data. This Policy applies only to Decimal's website-related processing and does not govern independent third-party websites.

Changes to This Policy

We may update this Website Privacy Policy to reflect changes in our website, processing activities, technologies or applicable legal requirements. The updated version will be published on our website with a revised “Last Updated” date. Where required by law, we will provide additional notice or obtain consent before implementing a change that requires it. We encourage visitors to review this Policy periodically.