Customer Stories
Proven Impact Across
Proven Impact Across
Financial Institutions
See how banks, NBFCs, and fintechs are transforming their digital operations with Decimal's platform.
Kotak 811
Private Sector Bank
Problem
Needed to launch a fully digital savings account with instant onboarding at scale, reducing branch dependency.
Solution
Implemented Decimal's digital onboarding platform with Aadhaar eKYC, Video KYC, and AI document processing for instant account activation.
Impact
Onboarding time reduced from days to minutes
Millions of digital accounts opened
Significant reduction in branch dependency
Kotak 811
Private Sector Bank
Problem
Needed to launch a fully digital savings account with instant onboarding at scale, reducing branch dependency.
Solution
Implemented Decimal's digital onboarding platform with Aadhaar eKYC, Video KYC, and AI document processing for instant account activation.
Impact
Onboarding time reduced from days to minutes
Millions of digital accounts opened
Significant reduction in branch dependency
AU 0101
Small Finance Bank
Problem
Required a digital-first banking platform to enable seamless account opening and lending for underserved segments.
Solution
Deployed Decimal's end-to-end digital banking stack with AI decisioning, journey orchestration, and multi-channel distribution.
Impact
Launched digital banking in record time
Rapid customer acquisition in underserved markets
Improved operational efficiency across branches
AU 0101
Small Finance Bank
Problem
Required a digital-first banking platform to enable seamless account opening and lending for underserved segments.
Solution
Deployed Decimal's end-to-end digital banking stack with AI decisioning, journey orchestration, and multi-channel distribution.
Impact
Launched digital banking in record time
Rapid customer acquisition in underserved markets
Improved operational efficiency across branches
AU 0101
Small Finance Bank
Problem
Required a digital-first banking platform to enable seamless account opening and lending for underserved segments.
Solution
Deployed Decimal's end-to-end digital banking stack with AI decisioning, journey orchestration, and multi-channel distribution.
Impact
Launched digital banking in record time
Rapid customer acquisition in underserved markets
Improved operational efficiency across branches
UGRO Capital
NBFC / SME Lender
Problem
Needed to scale SME lending with data-driven credit decisioning while maintaining portfolio quality.
Solution
Integrated Decimal's AI decisioning engine with custom ML models for SME risk scoring, automated underwriting, and policy management.
Impact
Loan approval turnaround reduced by 60%
Improved risk accuracy across SME portfolios
Automated 80% of underwriting decisions
UGRO Capital
NBFC / SME Lender
Problem
Needed to scale SME lending with data-driven credit decisioning while maintaining portfolio quality.
Solution
Integrated Decimal's AI decisioning engine with custom ML models for SME risk scoring, automated underwriting, and policy management.
Impact
Loan approval turnaround reduced by 60%
Improved risk accuracy across SME portfolios
Automated 80% of underwriting decisions
UGRO Capital
NBFC / SME Lender
Problem
Needed to scale SME lending with data-driven credit decisioning while maintaining portfolio quality.
Solution
Integrated Decimal's AI decisioning engine with custom ML models for SME risk scoring, automated underwriting, and policy management.
Impact
Loan approval turnaround reduced by 60%
Improved risk accuracy across SME portfolios
Automated 80% of underwriting decisions
Jana Small Finance Bank
Small Finance Bank
Problem
Deployed Decimal's end-to-end digital banking stack with AI decisioning, journey orchestration, and multi-channel distribution.
Solution
Sought to digitize lending operations and reduce manual processing across multiple product lines.
Impact
Processing time reduced by 50%
Enhanced customer experience across channels
Scalable architecture for product expansion
Jana Small Finance Bank
Small Finance Bank
Problem
Deployed Decimal's end-to-end digital banking stack with AI decisioning, journey orchestration, and multi-channel distribution.
Solution
Sought to digitize lending operations and reduce manual processing across multiple product lines.
Impact
Processing time reduced by 50%
Enhanced customer experience across channels
Scalable architecture for product expansion
Jana Small Finance Bank
Small Finance Bank
Problem
Deployed Decimal's end-to-end digital banking stack with AI decisioning, journey orchestration, and multi-channel distribution.
Solution
Sought to digitize lending operations and reduce manual processing across multiple product lines.
Impact
Processing time reduced by 50%
Enhanced customer experience across channels
Scalable architecture for product expansion
JAFZA
Small Finance Bank
Problem
Required a digital platform to streamline financial services for businesses operating within the free zone.
Solution
Implemented Decimal's composable platform with embedded finance APIs and digital onboarding tailored for the UAE regulatory environment.
Impact
End-to-end digital business onboarding
Faster financial product delivery
Improved experience for zone businesses
JAFZA
Small Finance Bank
Problem
Required a digital platform to streamline financial services for businesses operating within the free zone.
Solution
Implemented Decimal's composable platform with embedded finance APIs and digital onboarding tailored for the UAE regulatory environment.
Impact
End-to-end digital business onboarding
Faster financial product delivery
Improved experience for zone businesses
JAFZA
Small Finance Bank
Problem
Required a digital platform to streamline financial services for businesses operating within the free zone.
Solution
Implemented Decimal's composable platform with embedded finance APIs and digital onboarding tailored for the UAE regulatory environment.
Impact
End-to-end digital business onboarding
Faster financial product delivery
Improved experience for zone businesses
Masar Alnumou Finance
Small Finance Bank
Problem
Integration transformation requirement to streamline external integrations for billing & reconcilliation, compliance reporting and observability. Remove point to point integrations.
Solution
Designed and implemented a modern integration architecture by decoupling systems of record from systems of innovation using PACE methodology, powered by Vahana API Gateway, middleware, and vHub to abstract external integrations while enabling observability, security, traceability, and faster go-to-market.
Impact
Drastic reduction in revert to central bank query time.
Enabled usage-based billing and precise reconciliation for finance teams
Enhanced security and observability while enabling faster digital roadmap execution.
Masar Alnumou Finance
Small Finance Bank
Problem
Integration transformation requirement to streamline external integrations for billing & reconcilliation, compliance reporting and observability. Remove point to point integrations.
Solution
Designed and implemented a modern integration architecture by decoupling systems of record from systems of innovation using PACE methodology, powered by Vahana API Gateway, middleware, and vHub to abstract external integrations while enabling observability, security, traceability, and faster go-to-market.
Impact
Drastic reduction in revert to central bank query time.
Enabled usage-based billing and precise reconciliation for finance teams
Enhanced security and observability while enabling faster digital roadmap execution.
Masar Alnumou Finance
Small Finance Bank
Problem
Integration transformation requirement to streamline external integrations for billing & reconcilliation, compliance reporting and observability. Remove point to point integrations.
Solution
Designed and implemented a modern integration architecture by decoupling systems of record from systems of innovation using PACE methodology, powered by Vahana API Gateway, middleware, and vHub to abstract external integrations while enabling observability, security, traceability, and faster go-to-market.
Impact
Drastic reduction in revert to central bank query time.
Enabled usage-based billing and precise reconciliation for finance teams
Enhanced security and observability while enabling faster digital roadmap execution.